Privacy Policy

RUBEN K9 GUARD Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. What Data We Collect

When you contact us or apply for employment, we collect:

• Full name — to identify and address you
• Phone number — to contact you regarding your inquiry
• Email address — to respond to your messages
• Message content — to understand your requirements
• CV/Resume files (job applications only)

2. Why We Collect Your Data

• To respond to service inquiries and provide quotes
• To process job applications
• To provide customer support
• To meet legal obligations under UK law

3. How We Use Your Data

• We never sell, rent, or share your data with third parties for marketing
• Data is used exclusively within RUBEN K9 GUARD Ltd
• We may share information only when required by law
• All staff handling data are bound by confidentiality agreements

4. Data Retention

• Service inquiries: maximum 12 months
• Job applications: maximum 12 months
• Successful candidates: retained per employment requirements

5. Data Security

• Data transmitted via TLS-encrypted email
• Secure servers with access controls
• Staff trained on data protection requirements

6. Your Rights Under UK GDPR

• Right of access — request a copy of your data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion
• Right to restrict processing
• Right to data portability
• Right to object

7. Data Deletion Requests

To exercise any of your rights, contact us:

8. Cookies & Analytics

We use cookies to improve your experience. Non-essential cookies are only set after your explicit consent.

Essential Cookies (Always Active)

Analytics Cookies (Requires Consent)

Marketing Cookies (Requires Consent)

9. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated date.

10. Contact